To make things a little easier, we answer the most frequently asked questions below. If you do not find what you are looking for here, you can of course just send an email or give us a call.

What is your furniture made of and how is that done?

All our furniture is made from recycled plastic (HDPE). This is the material that, for example, the 2 liter milk tanks, detergent bottles or fabric softener bottles are made of, which you buy in the supermarket. This material is sorted, separated by color, cleaned and ground into a granulate. Then dye and UV-resistant are mixed into the granulate, the mixture is heated and mixed, so that a paste is created that is colored through-and-through. This paste is pressed into planks that are sawn into various sizes and shapes. The planks are carefully sanded so that the edges are nicely finished. Holes are then drilled in the correct positions and the seat and backrest are mounted. 

All the screws are made of stainless steel.

How are the furniture packed?

All our furniture is packed in a sturdy cardboard box.

Where do your furniture come from?

Our entire collection consists of furniture that is directly imported from carefully selected Canadian and American suppliers. So we only have the original versions and no products from other regions in the world. The reason for this is that we want to offer you the originals and also to ensure that the materials are made of recycled plastic with traceable origin. 

How long will it take before I receive my furniture?

As soon as we have received your order, we will get started. Your order is collected in the warehouse and passed on to Transmission. They pick up the order and bring it to you. You will receive a Track & Trace code via separate mail so that you can track your order. Normally your order will be delivered to you in a matter of days.

Do I have to assemble a lot myself?

Most of our furniture is already pre-assembled. For example, the backrest and seat of the chairs are already fully assembled, because that is a lot of slats (a lot of precise work) and must be done carefully so that everything is nicely straight and tight. You only have to assemble the armrests and the front legs yourself. This is simple and requires little technical knowledge. Normally you assemble a chair in about 10-20 min.

How can I pay?

The final stage of your ordering process are the payment options. We offer a wide selection, e.g. PayPal, various Credit cards, Ideal, Sofort, Bancontact and MisterCash.

Is it safe to pay?

Payment goes through a secure environment and you can recognize this by the lock in the address bar.

Is everything in stock?

The stock is listed for all items. If an item is out of stock, then a delivery time is clearly mentionned. Quite often that 28 - 35 days, which  is how long it takes for a container from Canada to be loaded at the supplier, put on the boat, arrive in Rotterdam harbor and be unloaded in our warehouse. 

What if I am not pleased with my purchase?

It can always happen that you are disappointed ( we hope not....). When so, please contact us and we will make sure that we arrange the items to be picked up in the original boxes. After a quality inspection by us upon arrival in our warehouse, just to make sure that the items are in good, unused and undamaged condition, we will reimburse you the full purchase amount, minus a small fee for covering part of the return costs.

© 2015 - 2020 canadianchairs, original American and Canadian furniture made of recycled plastics, e.g. Adirondack, Bearchairs or Muskoka chairs | sitemap | rss | ecommerce software - powered by MyOnlineStore
This website uses cookies for proper functioning. More information Accept
What is a cookie ? A cookie is a small text file that is sent to your computer. When you visit a website Both this website and other parties may place cookies . What are cookies used for? This website uses cookies to improve . Ease of use and performance of the website Using cookies , we make sure to include that you do not always receive the same information when you visit our site or enter . Cookies make surfing the site so much more pleasant . There are different types of cookies . This website uses persistent cookies and session cookies. Permanent cookies : Allows the website can be set to your preferences. For example, to your consent to allow cookies to remember. As a result, you do not have to repeat so you save time and easily navigate through the online store . Your preferences Persistent cookies can be removed via the settings of your browser . Session cookies : Using a session cookie , we can see which parts of the website you have viewed this visit . We can therefore adapt to the surfing behavior of our visitors as possible. Webshop These cookies are automatically deleted when you close your browser . With the specific purpose of this Web site places cookies ? This web site places cookies for the following reasons : Shopping Cart ( functional cookie) : Remember what products are in your shopping cart. Without this cookie , you can order any products or in your shopping basket . Cookie selection ( functional cookie) : Remember that you have given to the placing of cookies our permission . Google Analytics ( tracking cookie ) : Measure how you use the website and how you found us and reports in attempt to gain insight here . Google AdWords ( tracking cookie ) : we measure how you use the website and how you found us. We use this knowledge to improve . Our AdWords campaigns Facebook ( Social Media cookie) : This cookie is possible to 'like' our Facebook page . This button works through code from Facebook itself originates . Twitter ( Social Media cookie) : This cookie is possible to follow our Twitter page . This button works through code that originates from Twitter itself . AddThis ( Social Media cookie) : This cookie is it possible to share via Facebook , Twitter , Hyves and various other social media websites our content . Affiliate marketing (marketing cookies) : We use these cookies to reward them for their contribution to the sales partner sites (affiliates , such Daisycon , TradeTracker and Cleafs ) . Review sites (marketing Cookies ): We like to be judged by customers . We use a review site such as The Feedback Company. These places cookies for proper operation . How can I manage or delete cookies ? Generally, cookies can be managed , edited and deleted by your browser . More information on and off , and cookies can be found in the instructions and / or using the help function of your browser .